The Home Tour You Never Approved - Social Thirst Traps and Non-Canonical Listing Data
Carey Armstrong
As a buyer, where do you go to get all the information about a home online?
Until recently, the answer was simple: the major real estate portals like Zillow, Redfin, Realtor.com, and Homes.com. Their listing pages combine MLS data, public records, and enrichment layers such as school ratings, neighborhood stats, climate data, and crime reports. Together, these pages represented the closest thing to a single, authoritative view of a real estate listing.
That assumption is now breaking down.
With the rise of what I call “Tour Thirst Traps” across TikTok and Instagram, there is a growing body of content about listings that never makes it onto the portal page. These videos often show buyers what they actually want to know, including how a home feels, how the light moves through it, and where the imperfections are. Buyer agents post them as lead gen, holding the address hostage in exchange for DMs.
The portal view is increasingly incomplete.
The portals still aggregate the canonical data, but they no longer capture all of the information available online about a home. Short-form walkthroughs, casual tours, and off-the-cuff commentary can shape buyer perception just as much as professional photography. The difference is simple: this content is not indexed, searchable, or reliably connected to the listing itself.
The result is non-canonical, orphaned media.
It sits outside the MLS record and is often intentionally disconnected from it. Addresses are omitted, listings are not tagged, and discovery flows through comments and DMs. Buyers are left without a reliable way to connect valuable media back to the home itself.
This tension is structural.
Sellers and listing agents want control over how a property is presented and favor polished photography and carefully framed narratives. Buyers want the opposite. They want the unfiltered version that reveals tradeoffs and livability rather than selling a lifestyle.
There’s an opportunity here for portals.
The portal value proposition has always been completeness, but that’s now under threat. A portal that can solve this problem by responsibly associating this UGC-style “Thirst Trap” content with the canonical listing has the potential to offer a differentiated experience. Finally, right? A portal with differentiated content would be such a breath of fresh air.
What’s life like in the meantime?
Until that gap is addressed, “Tour Thirst Traps” will remain powerful, but their discoverability will be limited. They will function primarily as a lead-generation tactic rather than a durable information layer for buyers. And the portals, despite all their data, will continue to present an incomplete picture of what it is actually like to live in the homes they list.
#RealEstate #PropTech #HomeBuying #MLS